1
Background
In most game products, the onboarding phase is critical for player retention. A significant portion of players churn after completing initial tutorials—not due to insufficient content, but because reward feedback does not align with player expectations.
As a mid-to-heavy game player, I observed that:
- Sparse reward feedback may reduce motivation
- Overly frequent rewards may weaken goal orientation
This project explores whether onboarding reward mechanisms significantly influence early player retention.
2
Research Objectives
- Evaluate the impact of onboarding reward mechanisms on short-term retention
- Identify relationships between key behaviors and reward feedback
- Provide data-driven suggestions for onboarding design
3
Research Questions & Hypotheses
Research Question:
Do different onboarding reward mechanisms significantly affect Day-1 retention and key behavior completion?
Hypotheses:
H1: Enhanced immediate rewards increase key behavior completion rates
H2: Higher completion rates positively affect Day-1 retention
4
Study Design
Methodology
- Quantitative-focused with supportive qualitative reasoning
- Mock A/B test design
Experimental Groups
- Control Group (A): Basic onboarding rewards
- Test Group (B): Enhanced immediate rewards
Sample
- Simulated player behavior data
Research Process
Pic:Research Workflow – From Experience to Product Decision
5
Metrics & Data Structure
Core Metrics:
Day-1 Retention Rate
Key Behavior Completion Rate
Onboarding Completion Time
Sample Data Fields:
Player_ID
Group_Type
Event_Type
Timestamp
Retention_Flag
This structure mirrors real game event logging systems.
6
Analysis Methods
- Data cleaning and preprocessing (Python / SQL)
- Descriptive statistics
- Group comparison tests
- Behavioral-retention relationship analysis
The focus is on analytical logic rather than numerical outcomes.
7
Key Insights
(Illustrative findings based on simulated data)
- Test group shows higher key behavior completion
- Players completing key behaviors exhibit higher Day-1 retention
- Reward feedback amplifies onboarding engagement
Pic: Player Onboarding Behavior Path
8
Product Implications
- Onboarding rewards should align with critical behavior milestones
- Immediate feedback can reduce early churn
- Segmented reward strategies may further optimize retention
9
Reflection
This mock project helped me consolidate a full user research workflow—from problem definition and study design to analysis and product insights—strengthening my understanding of applied game user research.